Refund policy
Right of Withdrawal
Withdrawal Right
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you, or a third party named by you who is not the carrier, took possession of the goods.
To exercise your right of withdrawal, you must inform us
(Mineshop GmbH, Schlesierstrasse 1, 61137 Schöneck, Germany, info@chirogun.de)
of your decision to withdraw from this contract by means of a clear declaration (e.g. a letter sent by post or an email). You may use the attached model withdrawal form, but this is not mandatory.
To meet the withdrawal deadline, it is sufficient that you send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of Withdrawal
If you withdraw from this contract, we shall reimburse you all payments received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the least expensive standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we receive notification of your withdrawal from this contract.
We will use the same means of payment for this reimbursement as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees for this reimbursement.
We may withhold reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever occurs earlier.
You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you inform us of your withdrawal from this contract. The deadline is met if you send the goods before the period of fourteen days has expired.
You will bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods if this loss in value is due to handling of the goods which is not necessary to examine their nature, characteristics, and functioning.
Model Withdrawal Form
(If you wish to withdraw from the contract, please complete and return this form.)
– To Mineshop GmbH, Schlesierstrasse 1, 61137 Schöneck, Germany, info@chirogun.de
– I/We () hereby withdraw from the contract concluded by me/us () for the purchase of the following goods () / the provision of the following service ()
– Ordered on () / received on ()
– Name of consumer(s)
– Address of consumer(s)
– Signature of consumer(s) (only if this form is notified on paper)
– Date
(*) Delete as appropriate.
Special Return Cost Regulation for Germany
We bear the direct costs of returning the goods if the return is made within Germany.
Return Labels
Without prejudice to your statutory rights, we provide you with free return labels for your return shipment. The return label will be sent to you by email. You can drop off the return at a parcel shop of the respective provider in Germany.
Withdrawal policy created using the Trusted Shops legal text generator