Privacy policy

Last updated: March 11, 2026

Chirogun DE operates this shop and website, including all related information, content, features, tools, products, and services, in order to provide you as a customer with a personalized shopping experience (the “Services”). Chirogun DE is powered by Shopify, which enables us to provide you with the Services. This Privacy Policy describes how we collect, use, and disclose personal data when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. In the event of any conflict between our Terms and Conditions and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal data.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.

What Personal Data Do We Collect or Process?

When we use the term “personal data,” we refer to information that identifies you or can be directly associated with you. Personal data does not include information that has been anonymized or aggregated so that it can no longer identify you.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal data, including inferences drawn from such data:

• Contact information, including name, postal address, billing address, shipping address, telephone number, and email address

• Financial information, including credit or debit card numbers, payment card details, bank account information, transaction details, payment method, payment confirmations, and other payment-related information

• Account information, including username, password, security questions, preferences, and settings

• Transaction information, including items viewed, added to cart, saved to a wishlist, purchased, returned, exchanged, or cancelled, as well as past transactions

• Communications with us, including information you provide when contacting customer support

• Device information, including information about your device, browser, network connection, IP address, and other unique identifiers

• Usage information, including how and when you interact with the Services

Sources of Personal Data

We may collect personal data from the following sources:

• Directly from you, for example when you create an account, use the Services, communicate with us, or otherwise provide information

• Automatically through the Services, for example via your device, cookies, and similar technologies when you visit or use our website

• From service providers, when they process data on our behalf

• From partners and third parties

How We Use Your Personal Data

Depending on how you interact with us, we may use personal data for the following purposes:

Providing, customizing, and improving the Services
Including processing payments, fulfilling orders, managing accounts, organizing shipping, handling returns, enabling reviews, and personalizing your shopping experience.

Marketing and advertising
Including sending promotional communications via email, SMS, or post, and displaying relevant advertisements based on your activity.

Security and fraud prevention
Including authentication, fraud detection, investigation of suspicious activity, and maintaining platform security.

Communication with you
Including customer support and responding to inquiries.

Legal purposes
Including compliance with applicable laws, responding to legal requests, enforcing our policies, and protecting rights.

How We Share Personal Data

We may share personal data under the following circumstances:

• With service providers (e.g. IT, payments, analytics, fulfillment, shipping)

• With business and marketing partners for advertising and personalization

• When you consent or request sharing (e.g. delivery, social media integrations)

• Within our corporate group or affiliates

• In connection with business transactions (e.g. merger, insolvency) or legal obligations

Relationship with Shopify

The Services are hosted by Shopify. Shopify processes personal data to provide and improve the Services. Data you submit may be transferred to Shopify and third parties, possibly in other countries.

Shopify may also use data across multiple merchants to enable enhanced features. In such cases, Shopify is responsible for processing your personal data.

For more information, please refer to Shopify’s Privacy Policy:
https://privacy.shopify.com

Third-Party Websites and Links

The Services may contain links to third-party websites. We are not responsible for their privacy practices, content, or security. Please review their policies before using them.

Children’s Data

The Services are not intended for children. We do not knowingly collect personal data from minors. If you believe a child has provided data, please contact us to request deletion.

Data Security and Retention

We implement security measures, but no system is completely secure. Data transmission may involve risks.

We retain personal data only as long as necessary for providing Services, complying with legal obligations, resolving disputes, and enforcing agreements.

Your Rights

Depending on your location, you may have the following rights:

• Right of access

• Right to deletion

• Right to correction

• Right to data portability

• Right to object or restrict processing

• Right to withdraw consent

You may exercise your rights by contacting us.

Complaints

If you have concerns, contact us directly. You may also lodge a complaint with your local data protection authority.

International Transfers

Your data may be transferred outside your country. Where required, we use safeguards such as Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

Contact

If you have questions or wish to exercise your rights, please contact us:

Email: info@mineshop.de
Address: Schlesierstrasse 1, 61137 Schöneck, Germany

For the purposes of applicable data protection laws, we are the data controller of your personal data.